Bergamo airport is named after its location, Orio al Serio. It is situated approximately 45km from Milan. The airport is small in size, but it is one of the busiest airports in Italy.
Being one of the busiest airports in Italy, Bergamo airport handles a huge number of passengers annually. In 2005 it was estimated that the airport handled 4.4 million passengers, and in 2011 the number increased by 95% to 8.4 million passengers. These statistics show the growth of the airport, and the numbers of passengers are still increasing year on year.
This airport is operated by SACBO S.p.A. The company is partially operated by the operator of Milan’s Malpensa and Linate airports, SEA Group.
There are currently 20 airlines offering national and international flights. Some airlines routes operate all year round and some operate seasonally.
The prominent airlines operating all year round include Ryanair, Danube Wings, Carpatair, Blue Air, Air Dolomiti, Air Arabia Egypt and Air Arabia Maroc. Some of the seasonal airlines operating are Iceland Express, Jet2.com, Jetairfly, Neos, Nouvelair and Onur Air. There are several airlines that will start operating from this year (2015) such as, OLT Express, Meridiana Fly, MAT Airways, TACV, Volotea and Wizz Air.
The Terminal Building
There are six cafes and restaurants in the terminal showcasing some of the things for which Italy is best known for. The cuisine in the region is rich in alpine-Venetian dishes, dishes of polenta, game and an array of locally made cheeses, in addition; delicious pieces of salamis are also found in them.
In the terminal, you will find a place to sit and have light snacks with tea or coffee or enjoy a cold cup of ice cream while you wait. There are not many shops though, but you will still find the essential shops such as a pharmacy in the arrivals hall and shops to buy duty-free goods and newspapers.
A few of the non-essential shops which you will find include a florist shop, leather goods shops, clothing boutiques and accessories' shops. You can also buy pre-paid sim cards and top-up cards.
If you arrive at Bergamo airport and realized that you have forgotten to get your money exchanged before you left, there is nothing to fret about. There is a currency exchange desk is in the terminal where you can exchange money or cash traveller's check with ease. There are also two banks available with cash points that operate 24/7.
Most major airports won't let anybody wait in the VIP lounges other than business class or first class passengers. However, Bergamo airport has always had a friendly relationship with all its customers; everyone can wait in the lounge for €20 per person. In that fee, you get a lot of facilities such as free internet access, SKY television, hot and cold refreshments, sockets to plug-in your PC and a free Fast Track ticket.
There are several ways to travel to and from the airport other than hiring a car, although it is convenient and cost-effective if you choose this option. Shuttle buses are available and provide customers regularly links to Milan and Bergamo every 30 minutes. You can also travel outside the city by train or by coach. Several low-cost coaches' are available offering routes to other cities such as Lugano, Trentino, Zermatt, Lombardy and Aosta Valley. If none of these are suitable, you will find a taxi stand outside of the terminal.
Lost & Found Office
If you have lost some baggage then you can go to the lost and found desk that is located in the arrivals hall. You will be asked to fill out a form to identify the item and give the address that you are staying, so your baggage can be forwarded on to you.
If you have lost any personal items you can go to the same desk or call the airport on (+34) 035 326297. You can also fill out a form online here and they will contact you if the item has been found.
The lost and found desk is open every day from 08:00 to 22:00, or in correspondence to flight arrival times.
Bergamo Orio Al Serio International Airport
Milan Bergamo (Orio Al Serio)
SACBO Via Aeroporto 13
I-24050 Orio Al Serio
Telephone: +39 035 326323